Due to the natural materials used, variations in color may occur. Please refer to the actual product for the most accurate representation.

About Size
Each piece is handcrafted, and all measurements are taken manually. Slight deviations in size may occur and are considered normal. Your understanding is appreciated.

About Color Difference
Our jewelry pieces are not standardized products. Due to the unique nature of natural gemstones and their sensitivity to light, slight color differences may exist between the product images and the actual item. Please refer to the physical product.

About Quality
All jewelry pieces are made from natural materials. Variations in shape, color, texture, and natural inclusions such as lines or silk-like patterns are normal and not considered quality issues. If you encounter any product quality concerns, please contact customer service.

After-Sales Policy
Within 7 days of receipt, items may be returned or exchanged without reason, provided they are in unused condition and do not affect resale.
Within 15 days of receipt, we offer free repair services for non-human damage, provided all accessories are returned.
Returned items must include all original packaging and accessories. If you need to initiate a return or exchange, please contact our customer service promptly.